| I was able to get scheduled right away for a date and time that worked around my schedule. Then an email and text were sent to me within minutes confirming the appointment and then again the day before the appointment as my reminder. The day of, I again received an email and a detailed text with the technicians picture and short bio so I knew who would be coming to the house. The technicians are very friendly, knowledgeable, professional, and thorough. They made sure to answer any questions that I had and took the time to address any concerns as well. Will definitely be using them again in the future! Great team they’ve set up! |
HVAC |
Jenn Cobin
- Indianapolis
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Positive: Punctuality, Quality, Responsiveness, Value
So for starters, I received a text message and an email with a picture + a short introduction about the technician assigned to us prior to arrival, which I thought was delightful and this made me feel comfortable as I knew who to expect. I also received a phone call when they were on their way, and they were on time!
In terms of service, I was impressed by how knowledgeable and honest they were. We were even advised against some more expensive options en leu of affordable ones, which I feel is a testament to their desire to get us what we needed rather than just to make a buck. They followed up via email and phone quickly afterward as well. I have only praise for these guys! |
HVAC |
Kirsten Blair
- Franklin
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